Full Stack Java Developer – Specialized in Production Support (W2 Only)

Work Location (City, State) San Antonio , Texas
No. of Positions 2
Job Title/Role Name: Full Stack Java Developer – Specialized in Production Support
Experience level (Years) 8 years

**Must have skills** • Core Java / J2EE • JAVA SOAP and JSP • JVM troubleshooting and performance analysis

Preferred skills

• SQL and relational databases

• Linux/Unix commands and shell scripting

• Git and CI/CD concepts

• Production debugging and log analysis

• Monitoring/logging platforms such as ELK, or Grafana Dynatrace, AppDynamics,



**Job Description **

• Provide L2/L3 production support for Java/J2EE and Spring Boot applications.

• Monitor application health, availability, performance, batch jobs, interfaces, and production alerts.

• Troubleshoot Java application issues using logs, thread dumps, heap dumps, JVM metrics, and monitoring tools.

• Perform incident triage, debugging, root cause analysis, and permanent problem resolution.

• Support P1/P2 critical production incidents and participate in incident bridges when required.

• Analyze application logs and identify issues related to APIs, databases, middleware, and downstream integrations.

• Troubleshoot JAVA SOAP Services, JSP ,SQL/database connectivity, and application server issues.

• Perform production deployments, validation, rollback, and post-production monitoring.

• Work closely with development, DevOps, infrastructure, database, and business teams for issue resolution.

• Maintain incident, problem, change, and knowledge-management documentation.

• Identify recurring production issues and develop automation or permanent fixes to reduce manual support effort.

• Participate in application resiliency, disaster recovery, performance, and capacity-planning activities.

• Ensure compliance with production change-management, security, and operational procedures.

• Support on-call and weekend activities based on business requirements.



Required Technical Skills

• Core Java / J2EE

• JAVA SOAP and JSP

• JVM troubleshooting and performance analysis

• SQL and relational databases

• Linux/Unix commands and shell scripting

• Git and CI/CD concepts

• Production debugging and log analysis

• Monitoring/logging platforms such as ELK, or Grafana Dynatrace, AppDynamics,

• Incident, Problem, and Change Management

• Good understanding of ITIL-based production support processes